Boiler Repairs

We offer boiler repairs and an emergency callout service across Newcastle, Morpeth, Bedlington and Ashington.

The last thing you need is a broken boiler, especially in the winter months, so contact Ewens Energy Services Ltd today to arrange your boiler repair. You can get in touch with us at 01383 799 057 or 07764529611 or by filling in our contact form. We'll be more than happy to help you with any boiler issues you may be experiencing.

At Ewens Energy Services Ltd, we try to get out to you on the same day or the next 1-2 working days if you're on one of our plans. We know larger companies have large excess costs for callouts and it can be hard to get through on the phone for assistance, so we only make you pay a small excess if agreed as part of your plan and are always readily available at the end of the phone if needed. No call centres and hours of endless waiting are required!

boiler repair services

Signs you need a boiler repair

No hot water

In this scenario, your boiler will be checked over to see what may have caused your lack of hot water. It could be down to your boiler having no power, a frozen condensate pipe or low pressure.

A leaky or smelly boiler

If you smell a sulphurous, eggy odour when you use your boiler, there’s probably a gas leak. If you notice water coming from your boiler, this could lead to an electrical short-circuit, or even structural damage to your home. In either of these cases, you should switch off your boiler and contact a heating engineer immediately.

Hot water but no heating

If you've checked over your boiler pressure and thermostat and still have no heating, you should call out an engineer who can then fix a potentially faulty airlock or broken diaphragm.

Your boiler switches on and off randomly

This can be caused by a variety of different issues, so get in touch to call out a qualified heating engineer today.

Noises

If your boiler is making strange noises, like whistling, gurgling, or banging, it's obvious that something is wrong. These sounds could be caused by problems like air in the system, a broken pump, or a build-up of limescale.

Ignoring these audible alerts may result in future damage and possibly expensive repairs.

To identify the source of the noises and take the appropriate action to fix the underlying issue, speak with one of our expert heating engineers in Newcastle, Morpeth, Bedlington or Ashington.

Pilot Light Issues

Your boiler's pilot light is an essential sign of how well it's working. If you have trouble keeping the pilot light on or find that it goes out frequently, this could be an indication of a serious problem that needs to be looked at by a professional. Problems with the gas supply, a blocked pilot orifice, or a malfunctioning thermocouple are among the potential causes of pilot light problems.

To guarantee your boiler operates reliably and safely, a heating engineer can perform a thorough inspection, pinpoint the precise reason for the pilot light problems, and execute the required boiler repairs.

Fluctuating Boiler Pressure

Unpredictable fluctuations in boiler pressure may be a sign of an underlying issue in the system. Insufficient pressure can result in insufficient heating, and high pressure can cause possible safety risks. An engineer specialising in heating systems can evaluate boiler pressure and determine the reasons for variations.

Water leaks, broken pressure relief valves, and expansion vessel issues are common problems. To maintain your boiler's ideal and secure operating conditions, you may need our professional boiler servicing in Newcastle, Morpeth, Bedlington and Ashington.

Uneven Heating

Inconsistent warmth throughout your radiators may be a sign of problems with your boiler system. Radiator performance could be impacted by airlocks, sludge accumulation, or malfunctioning valves. Our specialists can conduct a comprehensive inspection, clearing away any obstructions or issues to get your home's heat distribution back to its ideal level.

Importance of Boiler Maintenance

Properly maintaining your boiler can help you avoid big problems and higher costs in the future. As soon as you notice any of the signs above, be sure to get in touch. The sooner the problem is fixed, the cheaper it will be and the longer your boiler will last. We offer boiler repairs in and around Newcastle, Morpeth, Bedlington and Ashington.

Preventive Actions

It is frequently less expensive to prevent boiler problems than to cope with repairs. Maintaining your boiler regularly will help to detect possible issues early on, lower the chance of malfunctions, and increase the life of your heating system. To maintain your boiler operating at its best, we offer comprehensive inspections, cleanings, and component checks as part of our maintenance services.

Maximising Efficiency

Boilers may lose efficiency over time as a result of wear and tear. By cleaning and optimising the boiler's components regularly, our professionals can ensure optimal performance. This helps create a more environmentally friendly and sustainable house while also reducing your energy costs.

Carbon Monoxide Checks

There is a chance that carbon monoxide will leak from boilers, particularly ones that run on gas. The colourless, odourless gas known as carbon monoxide has the potential to be lethal. As part of our commitment to putting your safety and well-being first, we do thorough carbon monoxide tests during boiler repair services.

Get in touch with our heating engineers

Here at Ewens Energy Services Ltd, we specialise in boiler servicing across Newcastle, Morpeth, Bedlington and Ashington. You can count on us for a reliable, high-quality service that will leave you feeling safe and secure in your home.

We are Gas-Safe registered and leave no stone unturned when it comes to the health and safety of our staff and customers, so you can be assured you are in good hands. Call us at 01383 799 057 or 07764529611 or contact us by filling in our online form. We'll be more than happy to help.

Frequently Asked Questions

What are the common causes of boiler leaks?

Boiler leaks can be caused by a variety of factors, including corroded pipes, loose joints, high water pressure, poor installation, or issues with the expansion tank.

Why is my boiler making unusual noises?

Unusual noises from your boiler can be caused by a build-up of limescale or other substances on the heat exchanger, or by loose objects vibrating inside the boiler.

How often should I service my boiler?

It is recommended to have your boiler serviced annually or bi-annually to ensure its efficiency and safety.

What should I do if I suspect a gas leak from my boiler?

If you suspect a gas leak from your boiler, it's crucial to take immediate safety steps. Do not use the appliance, call the gas emergency number, open doors and windows, shut off the gas supply, and wait for a Gas Safe Registered engineer to attend.

How can I extend the life of my boiler?

To extend the life of your boiler, it's important to have it serviced regularly, address any repairs promptly, monitor the boiler pressure, maintain good water quality, and upgrade components when necessary.

What are the signs that my boiler needs to be replaced?

Some signs that your boiler may need replacement include its age (typically 15-20 years), frequent breakdowns, and inefficiency despite regular maintenance.

Why is my boiler pressure too high or too low?

Low pressure can be caused by water leaks, bleeding radiators, or system issues. High pressure might result from over-filling the system, malfunctioning pressure relief valve, or expansion vessel problems. The ideal pressure should be between 1 and 2 bars when the system is cold.

What regular maintenance can I do myself?

You can perform basic maintenance tasks such as checking the pressure gauge regularly, bleeding radiators when needed, keeping the area around the boiler clean and well-ventilated, and inspecting for visible leaks or corrosion. However, any internal maintenance should be done by a qualified professional.

How can I improve my boiler's efficiency?

To improve efficiency, ensure regular servicing, bleed radiators annually, install a programmable thermostat, insulate pipes and the hot water cylinder, consider power flushing the system, and maintain optimal pressure levels. These steps can help reduce energy consumption and heating costs.

What should I check before calling an engineer?

Before calling an engineer, check if: there's power to the boiler, the gas supply is on, the pressure gauge shows correct pressure, the thermostat is set correctly, the timer/programmer is properly set, and if any visible error codes are displayed. This can save unnecessary call-out charges for simple issues.

Why is my heating system noisy when operating?

Noisy heating systems can be caused by air in the system (requiring bleeding), limescale buildup (requiring descaling), pump issues, low water pressure, or pipe expansion. Different sounds indicate different problems: kettling sounds suggest limescale, gurgling indicates trapped air, and banging might mean water hammer in the pipes.

What are the benefits of upgrading to a new boiler?

Upgrading to a new boiler can provide multiple benefits including improved energy efficiency (potentially saving up to 30% on heating bills), better reliability, enhanced safety features, improved control through smart technology, reduced carbon emissions, and often comes with an extended warranty. Modern condensing boilers are also typically smaller and quieter than older models.