Boiler Servicing

Keeping your boiler working effectively and efficiently is crucial to maximising its lifespan and maintaining your home's heat and hot water. Unserviced boilers can lead to breakdowns and major problems later on, and repairs will often be costly.

Like all other reputable heating companies, we advise you to undertake an annual boiler service, which will be sure to not only help you save money on energy bills but also keep you safe from the possibility of any faults and potential gas leaks that could otherwise go unnoticed.

At Ewens Energy Services Ltd, we are registered to carry out a full gas boiler service and operate in and around Newcastle, Morpeth, Bedlington & Ashington. To get booked in or ask for any advice, please contact us at 01383 799 057 or 07764529611 or by filling in our contact form. We'll be more than happy to help with all your heating needs.

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Signs You Need a Boiler Service

Leaks

You should take urgent action if you see any obvious indications of water leaks near your boiler or in the pipes surrounding it. Corrosion, harm to electrical components, and decreased efficiency can result from leaks. A professional will check the system for leaks, fix any problems and stop additional damage during a boiler service.

Odours

If your boiler is giving off strange smells, such as a burning smell or an odd chemical scent, these could be indicators that dangerous gases are present or that the boiler is overheating. A comprehensive examination of the combustion chamber as part of a boiler service will guarantee that no problems are endangering the security of your house.

Noises

Unusual noises from your boiler, including gurgling, whistling, or banging, may indicate underlying problems. Unusual sounds could be the result of a malfunctioning pump, air in the system, or limescale accumulation. Before it causes more serious issues, a boiler service can locate the noise's source and fix it.

Increased energy bills

An inefficient boiler may be the cause of an abrupt increase in energy expenditures without a matching rise in usage. Boilers can develop deposits over time, which lowers their efficiency and raises energy bills. Maintaining optimal efficiency through routine boiler servicing helps keep your energy costs under control.

Pilot light issues

One of the most important parts of your boiler is the pilot light, which lets you know if everything is working properly. Potential combustion issues may be indicated if the pilot light is constantly going out or showing an odd colour, such as yellow instead of blue. The pilot light will be inspected by a boiler service to make sure it burns consistently and cleanly.

Call us today on 07764529611 for a boiler service in Newcastle, Morpeth, Bedlington or Ashington.

Our Boiler Services

As well as our long-term service and cover plans, we offer two main types of stand-alone boiler services and we've outlined a full breakdown of what these include below:

Energy Saver Service

Combustion analysis
Emptying and cleaning the magnetic filter
Condensate trap clean
Gas Tightness test
Flue integrity check
Visual inspection of the appliance
Safety device checks
CO Alarm checks
E-mail certificate sent to the customer

Energy Extensive Service

Everything included in our Energy Saver Service
Thorough strip-down service and cleaning of the main heat exchange
Heat exchanger seal replacement
Electrode replacements (parts at an additional cost)

Which service is best for me?

It's completely down to you which service you'd like to request, and as always, we'll give fair and honest advice to suit your needs. Depending on your boiler's age, condition and service history, a more thorough platinum boiler service may be required. Please note that the price of the service is dependent on the boiler itself.

Why Choose Us?

Professionalism

At Ewens Energy Services Ltd., we provide a strong customer satisfaction guarantee to stand behind the calibre of our work. Your satisfaction is our first concern, and we're determined to make sure that every facet of our service either meets or surpasses your expectations. If for some reason you are not entirely happy with our work, we will discuss and resolve any concerns as soon as possible, demonstrating our commitment to your comfort and peace of mind.

Local Coverage

Our services are easily accessible to residents of Newcastle, Morpeth, Bedlington and Ashington, as we operate within these regions. Because of our proximity, we can attend to service requests quickly, guaranteeing that your boiler will receive necessary maintenance and attention on time.

Customer Satisfaction

Our services are centred around our customer-focused approach. We respect honest communication, pay attention to your worries, and customise our offerings to fit your unique requirements. You can rely on us to provide you with a customised experience that puts your satisfaction first from the time you inquire until the service is finished.

See what customers have been saying about our services on our reviews page.

Fair Pricing

When it comes to pricing, we support openness. We offer reasonable and truthful advice that is customised to meet your needs, and the price of our services depends on the particular requirements of your boiler. You can rely on us to provide clear, reasonable pricing for our boiler services.

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Book your boiler service in Newcastle, Morpeth, Bedlington or Ashington

Keeping on top of your boiler's maintenance and efficiency by undertaking an annual boiler service. Get in touch with us at 01383 799 057 or 07764529611 or fill in our contact form to enquire about making a booking or asking for any advice about questions you may have. A friendly member of our team will be happy to help!

Frequently Asked Questions

Is Gas Safety Check and Boiler Servicing the Same?

No, they are not the same, though both are important for safety and efficiency. A Gas Safety Check specifically focuses on ensuring the safe operation of gas appliances and checking for gas leaks, while a boiler service is a comprehensive maintenance check that includes cleaning, component inspection, and performance testing.

How Long Does a Boiler Servicing Take?

Typically within 30 minutes to a few hours depending on the complexity of the service. A standard service usually takes around an hour, but it may take longer if repairs are needed or if the boiler hasn't been serviced for a long time. The engineer will inform you if additional time is required.

What Are the Benefits of Regular Boiler Servicing?

Regular boiler servicing provides multiple benefits including: ensuring safe operation and preventing carbon monoxide leaks, maintaining energy efficiency to reduce fuel bills, preventing unexpected breakdowns, extending the lifespan of your boiler, maintaining warranty coverage, and identifying potential issues before they become major problems.

Can I Perform Some Boiler Maintenance Tasks Myself?

Yes, basic tasks like visual inspections, checking pressure, and bleeding radiators can be done by homeowners. However, any work involving the boiler's internal components must be carried out by a Gas Safe registered engineer. Regular monitoring of pressure levels, watching for unusual noises, and keeping the area around the boiler clean are safe DIY maintenance tasks.

What Happens During a Boiler Service?

A boiler service includes a comprehensive check of your system: visual inspection for signs of damage or wear, operational checks of controls and safety devices, internal inspection and cleaning of components, flue gas analysis, pressure tests, checking seals and connections, and a final assessment of overall performance. The engineer will also provide documentation of the service and any recommendations.

How Often Should I Get My Boiler Serviced?

It's recommended to have your boiler serviced annually by a Gas Safe registered engineer. This is not only important for safety and efficiency but is often a requirement to maintain your warranty. Some manufacturers and insurance policies may require more frequent servicing, so check your documentation for specific requirements.

What Qualifications Should My Boiler Engineer Have?

Your boiler engineer must be Gas Safe registered - this is a legal requirement in the UK. You should always ask to see their Gas Safe ID card before allowing any work. For specific boiler brands, look for engineers who are also manufacturer-accredited, as they will have additional training on your particular model.

What Documentation Should I Receive After a Service?

After a service, you should receive a service report detailing all checks performed, any parts replaced, efficiency readings, and recommendations for future maintenance. This documentation is important for warranty purposes and should be kept safe. You may also receive a Gas Safety Certificate if this was part of the service.

How Can I Prepare for a Boiler Service?

Before a service, ensure clear access to the boiler and surrounding area. Have your boiler's service history and any previous documentation ready. Make note of any issues you've noticed (unusual noises, pressure problems, etc.) to discuss with the engineer. If possible, test your heating system beforehand to identify any specific concerns.

What Are the Signs That My Boiler Needs Servicing?

Key signs include: unusual noises or smells, yellow rather than blue flame, lower pressure than normal, taking longer to heat up, higher energy bills, visible corrosion or leaks, or if it's been more than 12 months since the last service. Don't wait for problems to develop - regular servicing can prevent many issues from occurring.

Is Boiler Servicing Covered Under Home Insurance?

Standard home insurance typically doesn't cover routine boiler servicing, though some policies may cover boiler breakdowns. Consider getting specific boiler cover or home emergency cover that includes annual servicing and repairs. Always check your policy details and consider the cost-effectiveness of different coverage options.

What's the Best Time of Year to Service My Boiler?

Summer or early autumn is ideal for boiler servicing, before the heating season begins. Engineers are typically less busy during these months, making it easier to schedule appointments. This timing also ensures your boiler is ready for winter when it's needed most. However, the most important thing is maintaining regular annual servicing, regardless of the season.